Blog

From best practices to emerging developments, GGA Claims Solutions keeps you up to date on the latest insurance industry news.

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What to Look for in an Insurance Outsourcing Partner: A Practical Guide for Carriers and MGAs

Insurance Outsourcing

Carriers and MGAs: here's what to look for when evaluating insurance outsourcing services and what actually predicts long-term performance.

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Bilingual Claims Support: Why Carriers Serving Spanish-Speaking Policyholders Need More Than Translation

Bilingual Insurance Support

Most carriers serving Spanish-speaking policyholders still rely on translation. Here's why that fails in a claim and what works instead.

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How TPAs Help Carriers Identify and Stop Insurance Claims Leakage

Insurance Claims

Insurance claims leakage silently erodes carrier profitability. Learn what causes it, where it enters the claims lifecycle, and how a TPA helps you stop it.

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Nearshore Outsourcing Benefits vs. Offshore for Insurance Carriers

Nearshore Outsourcing

Compare nearshore and offshore insurance outsourcing models and discover which delivers the nearshore outsourcing benefits U.S. carriers actually need.

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The Carrier’s Guide to Insurance Back Office Outsourcing

Back Office Outsourcing

Discover what insurance back office outsourcing covers, why more carriers are making the switch, and how to choose the right TPA partner.

How First Notice of Loss Shapes the Entire Claims Process

TPA

First notice of loss is the most important step in claims handling. Learn what FNOL is, why it matters, and what a strong intake process looks like in practice.

Catastrophe Claims Management: How Insurers Can Prepare for CAT Event

TPA

When a CAT event hits, unprepared carriers pay the price. Learn what effective catastrophe claims management requires before the next event.

Property Damage Claims Process: What Carriers Need to Know

TPA

From FNOL to file closure, here's what insurance carriers need to know about handling the property damage claims process efficiently.

Insurance Subrogation Explained: How the Recovery Process Works and Why It Matters

TPA

Insurance subrogation allows carriers to recover costs from at-fault third parties after paying a claim. Learn how the process works and what a TPA brings.

How TPAs Approach Insurance Fraud Detection at Every Stage of the Claims Process

TPA

Insurance fraud costs the industry billions each year. Learn how TPAs use proven insurance fraud detection methods to catch fraudulent claims.

The Growing Demand for Spanish-English Insurance Call Centers in the U.S.

TPA

Learn why U.S. carriers need a purpose-built bilingual insurance call center to close the growing language gap in claims handling.

How to Reduce Claims Cycle Time: Strategies for Insurance Carriers

TPA

Slow claims cycle time costs carriers more than money. Discover practical strategies to reduce claims settlement time.