About Us
Innovate your approach to claims processing and management with GGA Claims Solutions.
Humble Beginnings, Helpful Service
At GGA Claim Solutions, our commitment to integrity drives all of our business initiatives. But before venturing into the insurance sector, we started as a business process outsourcing company. Although we’re in a very different industry than our parent company, our values remain the same: providing helpful service and a quality client experience.
It’s because of our clients that we’ve been able to scale so quickly. With GGA Claim Solutions, you get more than a third-party administrator—you get a partner committed to helping you reach key milestones.
We’re not here to make a quick buck. That’s why all of our contracts come with 90-day implementation and exit phases as a risk-free way to explore the benefits of our comprehensive approach. GGA Claims Solutions is here to be your long-term partner, but we do it by providing reliable service—not locking you into lengthy contracts.
Our Partners
GGA Claims Solutions: A Multinational Approach to Third-Party Administration
With locations in Dallas, Texas, and Puebla, Mexico, we offer several competitive advantages that can only be found with a multinational provider.
- Bilingual Agents: In the insurance industry, agents who speak multiple languages are a valuable asset that gives a wider audience access to your company. At GGA, the majority of our agents can communicate with your clients in their preferred language. Not only does this establish stronger relationships, but it also increases customer satisfaction, retention rates, and profit margins.
- Cost Savings: If you’re looking for a cost-effective way to source high-quality talent, GGA’s nearshore solutions deliver the value you need. We can assemble your entire claims support team for ~30 to 40% of the price of a U.S.-based administrator. This gives you access to skilled agents around the clock and cuts costs in the process.
- Value-Based Approach: Your business is unique, and a “one-size-fits-all” approach to third-party administration simply won’t cut it. Luckily, GGA takes the time to truly understand not only your current needs, but your long-term goals as well. From there, we’ll align our solutions with your business objectives, ensuring our services are tailored specifically for your organization.
“[GGA Claims Solutions] took a personalized approach to our claims handling that made a huge difference. They took the time to assimilate into our back-office functions and identified key areas of improvement. OPEX was much lower that quarter. Grateful for the expertise and attention provided.”
On-Demand Claim Support Is Just a Click Away
Today’s corporate landscape runs at a cut-throat pace, and the insurance industry is no exception. When every minute matters, you need reliable claim support at a moment’s notice. And when that time comes, GGA Claim Solutions will be there to help. Schedule a free consultation with our experts to get started.
~30 to 40%
Cheaper than U.S.-based third-party administrators.
100%
Of our claim representatives are college-educated.
Meet Our Leadership Team
Learn how the leadership team at GGA Claim Solutions is reshaping third-party administration.
Valeria Rico, CEO
Thomas Kohler, CCO
Daniel Rengel, EVP
End-to-End Claims Processing Solutions
GGA Claim Solutions brings a unique perspective to third-party administration, offering a wide range of services to fit your every need.
Link to: Material Damage Solutions
Material Damage Solutions
The highly trained agents at GGA Claim Solutions can tackle a wide array of material damage claims, including home, auto, fixed property, and more.
Link to: Total Loss & Recovery Solutions
Total Loss & Recovery Solutions
Whether it’s a partial recovery or total loss, we have the resources and infrastructure to deliver fair and accurate settlements.
Link to: Claims Management
Claims Management
Our experts have decades of combined experience in virtually every sector of the insurance industry, helping you manage claims both accurately and efficiently.
Link to: Overflow Claims Management
Overflow Claims Management
Whether you’re looking for help with your backlogged claims or need to scale your team to accommodate new growth, GGA has helpful technicians on standby to handle your overflow.
